Forum Discussion
Do I seriously have to pay for service I have never used?
- Hace 5 años
Wow, we appreciate you posting this bill breakdown. I know for sure we'll still need our account care folks to help out further. You can call them or use our Social Media options on our Community-2153.
lucunlocked wrote:
T-Mobile just sent me a letter informing me that they are now sending me to collections. It is now in the hands of the Better Business Bureau.
First thing, remove the answer that has been marked as Correcta Respuesta, because it's not an answer.
Also, any contact with T-Mobile Since March 14 ? (Which is the last time you posted an update.)
If yes, what did they say ?
Did you push again and again ?
Do you have any transcript of these conversation ?
With T-Mobile, you can't wait for them to do the first step towards you!
You need to step up and do harass them with your problem. And on the phone, it's kind of pointless.
Now, contact that collection company, and expose the details and what they promise you, reimbursement, cancelling bills, etc...
Something also extremely bothering with them, they have reduced staff for helping customers, but believe me, no reduced staff to start collections...
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