Forum Discussion
Dropped calls in my house
I have had a problem with calls dropping when I am at home. I live in Chicago, and my phone works fine everywhere but at home. I am talking fine, and then, the call goes dead. Sometimes it come...
I took a look through our No se puede llamar, llamadas interrumpidas y otros problemas de llamadas and you've done most of the troubleshooting. As long as you're on the latest software and the issue happens without a case, the next step is to contáctanos. An Expert will take a closer look, may have some additional troubleshooting to complete, and will get this escalated as needed.
are there any other TMO phones in your home? and do they run into the same thing or no? if this happens “everywhere” in town then this is pointing more at your phone/account or sim card. if it were happening in one location specifically then that is network.
as for my response all i can say is choose your words wisely and expect to be called out on what is said..especially if its overly exaggerated. since your post there have been 3 other posts that were not me..in 2 months..and one of said 3 was you responding 2 months later. so i dont see people “leaving in droves” when there werent even enough posts in here to equal one post per month of this thread being alive in here for this subject.
you still didnt answer though. any other devices around you or no? that will point at network around you or your device/sim card.
