Employee Review

Hello! Please pass this on to any appropriate parties.

I want to thank Gavin Smith from the Florence, KY location.  He assisted me in opening up a new plan, obtaining the best deal that encompassed all I was looking for, the switch from Android to iPhone, and everything in between.  He was welcoming, knowledgeable, and seemed like he truly enjoyed what he does.  It was a breath of fresh air to have such a hospitable salesman who could sell but not make me feel an insane amount of pressure.  I understand there's always a quota, but if you oversell me, I am the type of person to lock up and walk away because of a feeling of discomfort.  This was NOT the case at all.  In fact, I wanted to buy everything in the store for this young man.  He's an absolute asset to your team and you should be grateful you have him. Thank you, Gavin, for everything you did for me & continue to do when I call the store with questions.