Forum Discussion
Employee Review
Can I leave a T-mobile employee review anywhere?
Hola @magenta4753749 and thanks for posting.
We don't really have an official employee review option here on support. If you'd like, you can reply to my private message and I'll make sure I get your review sent to the right folks on my internal team. We always appreciate any feedback so please let me know. ¡Gracias!
Julie H. wrote:We have been T-Mobile customers for 17 years. Recently we upgraded our phones at a retail store. Unfortunately at the store we were misled by a promotion and it turned in to quite a mess. After no success working at the retail store I spoke with Whitney a T-Mobile expert in Maine who was understanding, professional, knowledgeable and came up with a resolution that we were happy with. We were very unhappy with T-Mobile prior to luckily getting matched up with Whitney. We will now continue our long standing partnership thanks to Whitney. My recommendation here is to make sure you deal with a corporate T-Mobile store and not a third party retail store. We did not realize there was a difference and something T-Mobile should let customers be aware of. To find out a corporate store location you can get that information easily from Customer Service.
3 months old but Sprint had the same thing. if memory serves you can usually tell by the name on the boards.. it’ll say something like Sprint on the primary brick and mortar stores and “by Sprint” on the privately owned ones….so not sure if its the same thing with the TMO stores compared to the privately owned ones.
