Forum Discussion
Existing Customer Promos versus New Customers
I’m currently on a Tmobile One Plan (4 lines at $160) + Plus the Tmobile Home Internet ($50) - (autopay) = $210 Currently, there is a promotion for new customers to be on Magenta MAX (4 lines at...
Have you reached out to Tmobile support using messenger on one of Tmobile social media accounts like Facebook or twitter? They're a higher tier of support and maybe able to help.
then stick to calling them. the social media route is only another method of contacting them. higher tier support but just another option.
