Forum Discussion
Experience forum registration question
I was asked to join this however the link that was provided didn’t work.
Just looking for information about this
What were you asked to join?
Hola XXXXX
We are pleased to invite you to join the T-Mobile Experience Forum, a simple and engaging private online community where we have invited a select group of customers to become our trusted advisors - and get rewarded for it in return.
As a member, you will receive emails inviting you to participate in polls, short surveys, and discussion boards where you can share your candid thoughts on a variety of topics. Your contributions will directly impact issues that matter to customers like yourself. In return, we will regularly share with you how your feedback is used, as well as reward you with gift cards for your time.
To become a member, please click the link below and answer a few quick questions. After this, you'll be invited to create an account with us to begin earning rewards.
We look forward to going on this journey with you and can’t wait to hear your thoughts!
Link didn’t work
I am going to be totally frank here and say that I am not familiar with the T-Mobile Experience Forum. It sounds like an amazing opportunity to be heard. I know that we had programs for people to sign up and be beta testers and we are always open to customer feedback because listening to our customers is how we become famous for care.
I may not know myself, but I have a whole network of resources :) I am reaching out now to find you the answers you need!
I have never heard from anyone from T-Mobile to date
I have tried to reach people but haven’t heard anything, thank you for helping me
David
cmarie014 wrote:
I also received an email to join the experience forum. The link takes me directly to a log in page and says I don't have an account. How can this be fixed so I can join? ¡Gracias! @HeavenM
Hey there. If your email is the same as the one shared above, then you should be able to answer some questions and then create a new account. Did you already answer the few questions? Do you see an option to create a new account? That forum is separate from this one, so it really helps for you to share where you are at in the process, so we can provide better suggestions.
HeavenM wrote:
cmarie014 wrote:
I also received an email to join the experience forum. The link takes me directly to a log in page and says I don't have an account. How can this be fixed so I can join? ¡Gracias! @HeavenM
Hey there. If your email is the same as the one shared above, then you should be able to answer some questions and then create a new account. Did you already answer the few questions? Do you see an option to create a new account? That forum is separate from this one, so it really helps for you to share where you are at in the process, so we can provide better suggestions.
Hello! Sorry for the delay in my response. It is the same email. It does not give me an option to create a new account, just to log in or "forgot password". When I type my email into the "forgot password", a message comes up stating "member not found".
