Forum Discussion
Expiration date bug for Legacy Pay As You Go?
I've had a back-up T-Mobile Legacy Pay As You Go with Gold Rewards account for more than a decade. Early this year, in 3rd week of January 2021, I refilled another $10. After refilling, I saw the e...
hellokitty04, you are correct. about the IMEI number, it's tied to the device and is actually the device serial number. However, your SIM card has a Serial Number, also. This Serial Number and your cell phone number are tied to your Pay-As-You-Go account. Call T-Mobile and order a new SIM card for your phone number. They'll send you a card preprogramed with your phone number. This SIM card will have its own Serial Number (the Serial Number is on the back of the card you will receive). Your new SIM Card says to go to t-mobile.com/SIM for setup instructions. I've attached an image of the card I received with my new SIM Card. As you can see in the image, there are three different sizes you can use. I needed the smallest size, so I just pushed/punched out that size from the card. The Serial Number is on the back of this card. So, again, call T-Mobile and order a new SIM card for your phone number. They'll send you a card preprogramed with your phone number. I hope all this helps?
