Forum Discussion

MizLove's avatar
MizLove
Network Novice
Hace 2 años

Family Allowance Never Allowed number is Allowed

I have two numbers on the never allowed list and they can still call and send messages. 

  • jhan64's avatar
    jhan64
    Network Novice

    I have the same problem.  I added a cell phone number to my never allowed list and the call still came through.  I check it periodically and seems to disappear from my list and I have to add it back in again, but this feature does not seem to work to prevent caller from calling my line.

     

  • you should be able to add said number to the phones do not allow/block list. a bit of a double block..

     

    also...do you have an android phone or apple?

  • jhan64's avatar
    jhan64
    Network Novice

    Hi. I have an iPhone. I can add the phone number to the account but call still comes in. 

  • unfortunately there are some ways that it can be bypassed..if im thinking right if they use imessage instead of a regular text the message will still make it though. i think the same scenario with facetime calls/video calls...