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yoohoo422's avatar
yoohoo422
Transmission Trainee
Hace 3 años

Family Where Help

My Family Where app is ridiculously inconsistent.  But for the last several months when it is tracking my daughter it shows a big circle of the general area that she is in (sometimes it is way off).

 

How can I improve the location accuracy. I don't have this issue when tracking my son.

Also, why does it work sometimes and then a half hour later it doesn't track and says there is a connection issue when there definitely isn't. 

 

Is it legal to charge me $9.95 every month for a safety feature that doesn't always work and doesn't track correctly?

 

 

  • Maybe it's just me but I have been with them for 8 months and never have a consistent bill.  They always give some excuse but it never adds up.  They also sent several items with my phone and are dragging those payments out forever.  Charged me $50 for a case.  It's not a good case at all.  I've been thinking of trying internet but I'm sure it's the same nonsense.  Anyone else have these problems???

  • I guess now just looking for prices and speeds for internet and if I'm located in T-Mobile area or that of a partners area?