Forum Discussion
Remove line from family plan
How do I remove a line from my family plan? They are going on their own.
¡Hola, @magenta2724053!
I'm sorry we didn't see your post sooner. Is the other person wanting to keep their phone number? If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contáctanos.
- magenta2724053Newbie Caller
This used to be so easy! Things have become so complicated! Ridiculous!
- Nunya_BznyzNewbie Caller
Back to OP question, can you remove an unwanted line / device *without* having to contact customer service? Removing lines will not impact my plan and the devices are fully paid. I do not care about the old numbers and do not want to go through the hassle of calling.
- magenta6703888Newbie Caller
Hello Amanda,
I have similar situation of cancelling one of the line from family plan. My plan is simple choice. 4 lines. If i cancel one of the line from it. ¿De qué forma cambiará mi factura? Family member wants to port their number to different carrier. I want to have new number on that line for me. How should i Proceed?
Gracias
- Chris_GonzalezNewbie Caller
I have 2 pairs of apple watches that me and my sister don’t use at all (waste of money) is there a way i can cancel the lines for both the Apple watch and maybe return them there are still good condition im still paying on them i just don’t want to them anymore lol (fyi i have my own account)
- gramps28Router Royalty
If you’re past the remorse period you won’t be able to return the watches and your best bet is to call and find out if you can cancel the lines for the watches.
- ArtsworldNewbie Caller
Why did it take me under a minute to add my Apple Watch to my plan but after 40 minutes of trying to remove the line I still have the line and bettors to contact customer service?
- Vex_CuomoNewbie Caller
magenta2724053 wrote:
How do I remove a line from my family plan? They are going on their own.
No way to remove a line, ever.
- tmo_amandaBandwidth Buff
¡Hola, @magenta2724053!
I'm sorry we didn't see your post sooner. Is the other person wanting to keep their phone number? If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contáctanos.
- tmo_amandaBandwidth Buff
Happy Friday, @magenta2724053!
It's me again! I'm just stopping by to see if you were able to remove the line from your family plan or if you still have questions after my reply from a few days ago. Please let us know if we can help out with anything else. 😊
- magenta5563496Network Novice
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