Forum Discussion

Roaming Rookie

7 months ago

Are there fees for removal of my 5G Internet line?

I am moving where I will have access to free Wi-Fi and I will no longer need my T-Mobile internet service and gateway. What will be the consequences of removing the line? I will keep my phone line and obviously continue to pay off my phone and Bluetooth Pill. Thank You.

5g home internet

eliminar-una-línea

Cali_Cat
7 months ago
The Home Internet service has no contract so you can cancel at any time. Since you have to cancel at a story or calling Tmobile directly, you can confirm this before you cancel. You will also need to return your gateway device either in store or shipping (pre-paid label from Tmobile).

4 Replies

Rossorell
Newbie Caller
7 months ago
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Thanks Cali🙏🏼
sculder
Roaming Rookie
7 months ago
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Thank You Cali 😺
Cali_Cat
Bandwidth Buddy
7 months ago
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The Home Internet service has no contract so you can cancel at any time. Since you have to cancel at a story or calling Tmobile directly, you can confirm this before you cancel. You will also need to return your gateway device either in store or shipping (pre-paid label from Tmobile).
Rossorell
Newbie Caller
7 months ago
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I would like to know it too, exactly the same case here.

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Are there fees for removal of my 5G Internet line?","moderationData":{"__ref":"ModerationData:moderation_data:57860"},"body":"

Thanks Cali🙏🏼

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Thank You Cali 😺

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The Home Internet service has no contract so you can cancel at any time. Since you have to cancel at a story or calling Tmobile directly, you can confirm this before you cancel. You will also need to return your gateway device either in store or shipping (pre-paid label from Tmobile).

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I would like to know it too, exactly the same case here.

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