Forum Discussion

sculder's avatar
sculder
Roaming Rookie
Hace 2 meses

Are there fees for removal of my 5G Internet line?

I am moving where I will have access to free Wi-Fi and I will no longer need my T-Mobile internet service and gateway. What will be the consequences of removing the line? I will keep my phone line and obviously continue to pay off my phone and Bluetooth Pill. Thank You. 

  • The Home Internet service has no contract so you can cancel at any time. Since you have to cancel at a story or calling Tmobile directly, you can confirm this before you cancel. You will also need to return your gateway device either in store or shipping (pre-paid label from Tmobile).

  • Cali_Cat's avatar
    Cali_Cat
    Bandwidth Buddy

    The Home Internet service has no contract so you can cancel at any time. Since you have to cancel at a story or calling Tmobile directly, you can confirm this before you cancel. You will also need to return your gateway device either in store or shipping (pre-paid label from Tmobile).

  • I would like to know it too, exactly the same case here.