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magenta2724053's avatar
magenta2724053
Newbie Caller
8 years ago
Solved

Remove line from family plan

How do I remove a line from my family plan?  They are going on their own.
  • tmo_amanda's avatar
    tmo_amanda
    8 years ago

    Hey, @magenta2724053​!

    I'm sorry we didn't see your post sooner. Is the other person wanting to keep their phone number? If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contact us.

Angela_KC's avatar
Angela_KC
Newbie Caller
11 months ago
Copiar enlaceReportar
magenta2724053 wrote:

This used to be so easy! Things have become so complicated!  Ridiculous!

It was so much easier with Sprint for sure!

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How do I remove a line from my family plan?  They are going on their own.

","kudosSumWeight":0,"postTime":"2018-03-05T11:55:16.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:96534_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":98653},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

How do I remove a line from my family plan?  They are going on their own.

"},"Conversation:conversation:96534":{"__typename":"Conversation","id":"conversation:96534","solved":true,"topic":{"__ref":"ForumTopicMessage:message:96534"},"lastPostingActivityTime":"2024-06-10T17:01:47.000-07:00","lastPostTime":"2024-06-10T17:01:47.000-07:00","unreadReplyCount":22,"isSubscribed":false},"ModerationData:moderation_data:96534":{"__typename":"ModerationData","id":"moderation_data:96534","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:96534_1":{"__typename":"Revision","id":"revision:96534_1","lastEditTime":"2018-03-05T11:55:16.000-08:00"},"ForumReplyMessage:message:96555":{"__typename":"ForumReplyMessage","id":"message:96555","conversation":{"__ref":"Conversation:conversation:96534"},"author":{"__ref":"User:user:120318"},"revisionNum":1,"uid":96555,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:accounts-services"},"subject":"Re: Remove line from family plan","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:96555"},"parent":{"__ref":"ForumTopicMessage:message:96534"},"body":"
magenta2724053 wrote:
\t

This used to be so easy! Things have become so complicated!  Ridiculous!

\t

It was so much easier with Sprint for sure!

","body@stringLength":"236","rawBody":"
magenta2724053 wrote:
\t

This used to be so easy! Things have become so complicated!  Ridiculous!

\t

It was so much easier with Sprint for sure!

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¡Hola, @magenta2724053​!

I'm sorry we didn't see your post sooner. Is the other person wanting to keep their phone number? If so, you don't want to cancel it just yet or they won't be able to take their phone number with them. Once their number is moved or ported out, the line will automatically be canceled on your account. If you'd just like to go ahead and cancel it, you'll want to contáctanos.

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