Forum Discussion
Free Apple + TV offer
Having difficulties getting the offer. Keep getting spinning wheels and Oops! Something went wrong try again - which I do repeatedly. Anyone else having this problem?
- cavan21Network Novice
Mine also says “coming soon only at T-mobile”… with no link to the redeem page...
- chuckjNewbie Caller
I spoke with a T-Mobile rep a few minutes ago. Completely clueless - didn't know what I was talking about, then said the offer was expired. She sent me a link to "prove" it was expired - https://offers.appletvapp.apple/tvp01213mf
Like I said, she was completely clueless. Guess I'll try again tomorrow.
- hockylvrRoaming Rookie
They must really be having trouble with this. Last night there was a link to sign up, but I just figured I'd do it today. Now the link is gone, and it just says coming soon. I spoke to a rep a few minutes ago, and he told me they are aware of the problem and are working on it. He wasn't aware that the link to sign up had been taken down, but he wasn't surprised. If T-M didn't want lots of calls, all they have to do is put something on the website saying they are having technical difficulties and that we should try later.
- Phil_H_Network Novice
I cannot find anywhere to addon or redeem the one year Apple TV offer. What is going on? Their website says:
“log in to the T-Mobile App or your My.T-Mobile.com account and navigate to Rate Plan Details. You can then click the "one year of Apple TV+ on us" banner"
…but there is no "Rare Plan Details" link anywhere. And it's not listed on addon services like Netflix.
Then I spent 30 minutes on text chat with a clueless rep who kept asking me stupid questions I had answered previously. I'm was thinking, "just scroll up!"
I have spent too much of my day dealing with this crap. What the heck is up with Tmobile???
- hockylvrRoaming Rookie
Phil H. They are having technical difficulties. Last night there was a link to sign up, but when I went back today to actually do it, there was no longer a link. Instead, it just says coming soon. I spoke to a rep who said there are issues and their tech people are working on it. In the interim, they apparently shut down the link to actually sign up.
- JvilleJDNetwork Novice
Those of us on Sprint who were changed from the Unlimited Premium or Unlimited Plus to the TMobile "Unlimited Tax Inclusive Planv4" are not eligible for this apparently. Even though the Unlimited Premium is on the Eligible list.
So a plan that TMobile forced on us, which I pay the same as I did before, including the 20$ premium service charge to not be throttled or limited to 480p, are not able to get this.
Lo sentimos, parece que tu cuenta no es elegible para esta promoción. El motivo de la denegación es:
- Looks like your current rate plan is not eligible for this promotion
- Phil_H_Network Novice
Ok, now when I get to the "Start a new Submission" screen, it only has one phone number in the drop down, and that is a relative's number who's account I manage. None of the 3 phone numbers on my account are listed. Only my plan qualifies, not the relative's so I can't get the Apple TV offer. Come on Tmobile...
🤦♂️
- lazmoTransmission Trainee
If this is a “Free” perk, why does Apple then require separate registration with credit card info???
Just more personal info out there for the T-Mobile hack?
- htony2033Network Novice
Me too, why do I have to give apple TV my debit card information, I feel somewhat skeptical? More personal data to be breached?
- mauriceNetwork Novice
I tried to avail this promo yesterday, it didn't work, i couldn't even login. Last night I tried it again (and up to now, several hours later) still no luck. I was able to login but keeps getting an error saying code redemption is currently not available. What a pain to get this promo!!! Has anyone experienced the same error message?
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