Forum Discussion
How can I block ALL text messages sent from EMAIL ADDRESSES?
I am receiving text messages from email addresses, How can I block them?
Hmmm, there's a few different ways these emails could be coming in, so I think we should try ruling some out. They could be going to [Your Phone Number]@tmomail.net, so let's turn that off. Could you change your Message Blocking settings on My T-Mobile so they Bloqueo de email TMOmail.net? That will help us isolate where they're coming from.
Hey guys, started a new thread, since this current one we have all been posting to is considered "Solved" and may not get any attention. Check it out, and feel free to post there if you'd rather:
https://community.t-mobile.com/accounts-services-4/spam-emails-being-sent-to-phone-number-attmomail-net-despite-the-feature-being-blocked-in-message-blocking-settings-34671?postid=126782#post126782I have recently been receiving these as well - some exact ones mentioned above. I report them to span and have been frustrated that the block to tmomail wasn't doing anything as that's how I assumed they were coming in. I finally logged in to my account and thought to check my incoming text logs. It shows that these messages are coming from 6245 (spells out MAIL and it sounds like it's a generic code used by web-based programs for IMing, Texts, etc) Since these spam messages seem to be the only ones I can see coming from that number, I just blocked it. Fingers crossed!
Just got off the phone with T-Mobile (1-800-937-8997), had the service rep escalate me to the tech support team, and the guy there was surprised that their Email to SMS service wasn't discontinued already. I informed him that the option to "Block TMomail.net email" is available to customers, but enabling the option has no effect. He was then able to confer with his supervisor and confirm that the block I turned on has been enabled since yesterday, but was surprised to learn that I still received another spam message today. I also explained that I can email my phone # at the address (##########@TMomail.net) any time, at will, from my Gmail account and get the text message seconds later, despite the block being in place.
He will be digging into it and getting back to me...
They are different email addresses that are coming to my text message inbox
as text messages, they are from people I don't know and they are spam
I can't block it because it is an email address. Here are screen shots of 3
different spam text messages that I have received from email addresses.
On Fri, Jan 24, 2020, 11:35 AM marcus black <********************@gmail.com>
Its different email addresses and messages, but all are saying that I won
something, or I have an opportunity, or look what I found, typical spam.
The addresses are random, like spam emails. Random numbers and letters
I’m having the same issue.
I blocked tmomail.net email and I’m still getting the spam sms
They are coming from email addresses - i’ve attached the latest one as a screenshot
Can T-Mobile comment on the issue? We are all receiving spam from various email addresses coming straight to SMS.
I can confirm that I have the “Block TMOmail.net email” and “Block Instant Message sent via SMS” and “Scam Block” all enabled.
I am on iPhone and can confirm that the message is labeled "text message" coming straight to my phone number (not an email address containing my phone's number), and it is also not labeled as "iMessage". (It is 100% an SMS message, not iMessage.)
I’ve forwarded every single one of these to 7726, and received confirmation.
I have pretty consistently received these messages around every day or every other day since porting in to T-Mobile and never received these messages on Verizon, so the inability to block (or ability to receive) these messages appears to be a T-Mobile issue.
Come on, T-Mobile - Lets get some help in here. Same issue, no help from T-Mobile so far other than the suggestion "you can change your number..."
Can T-mobile do something about this?
