Forum Discussion
How can I block ALL text messages sent from EMAIL ADDRESSES?
I am receiving text messages from email addresses, How can I block them?
Hmmm, there's a few different ways these emails could be coming in, so I think we should try ruling some out. They could be going to [Your Phone Number]@tmomail.net, so let's turn that off. Could you change your Message Blocking settings on My T-Mobile so they Bloqueo de email TMOmail.net? That will help us isolate where they're coming from.
- Ninjabob42Network Novice
Is there any update on this? I have started getting 5 to 10 of these a day, and I would hate to have to change providers.
- MarBNetwork Novice
I'm having the same issue too. I get a number of spam messages each week from email addresses, sent as text messages. I forward every single one to 7726. The real issue here is that T-Mobile only allows us to block phone numbers from text messaging, not email addresses. The spammers and scammers know this and are taking full advantage of it.
So, T-Mobile, won't you please add a feature to messaging that allows us to block individual email addresses from sending us text messages, just as we are able to block individual phone numbers.
- RalowiczliuveNetwork Novice
I recently started getting SMS messages from email addresses ending with @abdio.com. One from Freeps5@abdio.com. Another from discount@abdio.com. Spammers are so annoying. I sent messages to 7726 to report spam. I just got off a chat with T-Mobile rep. I specifically asked to have all email to text disabled form T-Mobile gateway to all numbers on my account. Fingers crossed that it works.
- RalowiczliuveNetwork Novice
Well that didn’t work. I got 2 more today.
If anyone knows of a solution, it will be appreciated.
- conner2021Network Novice
I have started getting the same messages from this is something that TMobile needs to block at a firewall level since these are coming from Hong Kong. Please fix this issue!
- FranzyRoaming Rookie
Ugh. I just got another one. So apparently that didn't work. I'll keep digging around for ideas.
- acreswildRoaming Rookie
Same issue here. At least 1-2 per day for me.
Of course, blocking each message and reporting as spam has had no effect. Also have had the "Block TMomail.net email" setting enabled on my line for two days now, with no effect. I have heard on another forum calling T-Mobile "T-Force" and asking them to block email to SMS seemed to work for them. I'll have to see what that means and make the call myself.
EDIT: T-Force is the supposedly cute name T-Mobile support techs call themselves. https://twitter.com/tmobilehelp
- Rainey513Roaming Rookie
tmo_ian wrote:
Hmmm, there's a few different ways these emails could be coming in, so I think we should try ruling some out. They could be going to [Your Phone Number]@tmomail.net, so let's turn that off. Could you change your Message Blocking settings on My T-Mobile so they Bloqueo de email TMOmail.net? That will help us isolate where they're coming from.
This doesn't work! Still getting multiple a day! Can't block because it's not a #. Even adding as a contact to them block does NOT work! This is ridiculously annoying!
- Aj1Network Novice
Have you tried texting "BLOCK 6245" to 9999?
- Rainey513Roaming Rookie
Didn't work. Not available to Tmobile customers I guess!
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