Forum Discussion

yiwen1031's avatar
yiwen1031
Network Novice
Hace 8 años

How can I delete card information?

I want to delete my card number.

  • Log into My T-Mobile.com and click on the "Profile" tab at the top right of the window.  Under "Billing and Payments" you can change and delete card info.

  • Log into My T-Mobile.com and click on the "Profile" tab at the top right of the window.  Under "Billing and Payments" you can change and delete card info.

  • tmo_marissa's avatar
    tmo_marissa
    Empleado de T-Mobile

    ¡Hola, @yiwen1031​! Just wanted to check in and make sure that you were able to follow the steps above to edit your card info! Please let us know if you still need help!

    - Marissa

  • Partha's avatar
    Partha
    Network Novice

    I could only see adding a new card details. Don't see options to remove. Please can anyone share the steps to remove existing card details

  • gramps28's avatar
    gramps28
    Router Royalty

    Are you enrolled in autopay? If so try cancelling.