Forum Discussion
How can I temporarily turn off one of the phones on my account
I need to turn off one of the phones on my account temporarily. How do i do that
Hi, hope this helps
As the Primary Account Holder, you can Suspend or restore your line
Suspender o restablecer tu línea
Puedes suspender tu servicio mensual de T-Mobile por una de las siguientes razones:
Your device was lost or stolen.
No usarás tu teléfono por un período.
You're about to enter active military service.
Please Use the Following steps Below.
Go to My T-Mobile and
1.log in to your account.
2. Click Manage > Phones & Devices > Lost or Stolen Device.
3. Click Continue and follow on-screen steps.
You can call Customer Care and ask them to suspend it.
Hi, hope this helps
As the Primary Account Holder, you can Suspend or restore your line
Suspender o restablecer tu línea
Puedes suspender tu servicio mensual de T-Mobile por una de las siguientes razones:
Your device was lost or stolen.
No usarás tu teléfono por un período.
You're about to enter active military service.
Please Use the Following steps Below.
Go to My T-Mobile and
1.log in to your account.
2. Click Manage > Phones & Devices > Lost or Stolen Device.
3. Click Continue and follow on-screen steps.
If you signed up for FamilyMode app you can turn the phone off from there but there's a monthly charge.
If I suspend a line, does that deactivate Instagram, snapchat etc.
Not if they have access to WiFi.
If I suspend a line, does that phone get a notification about the suspension or is the service just cut off?
