Forum Discussion

russellupsomgru's avatar
russellupsomgru
Newbie Caller
Hace 2 años

How do I cancel Paramount plus free subscription for a year

How do I cancel this paramount plus free prescription from T-Mobile? They have a package deal from paramount where I can get paramount plus and Showtime for $14.99 a month but first I have to cancel my current paramount subscription and my Showtime subscription. I can cancel the Showtime subscription using my Roku remote but there's no option to cancel the paramount plus prescription using the Roku remote because it was free I guess. I don't wanna keep it because it doesn't show anything live. It's not worth it if I can get Showtime in paramount plus together for 15 bucks. I don't see it on here anywhere on my account page.

  • gramps28's avatar
    gramps28
    Router Royalty

    Have you tried canceling it from your Mytmobile account.

  • gramps28's avatar
    gramps28
    Router Royalty

    Try signing to your Paramount plan to manage settings. That's where my sign up email says.

     

  • gramps28's avatar
    gramps28
    Router Royalty

    When you sign in it will take you here to cancel.

     

  • It doesn't work for me because the Paramount doesn't show that I'm subscribed to the channel and T-Mobile I spoke with on the phone and they show that I have it until February but no one can figure out how to cancel it at T-Mobile.

  • gramps28's avatar
    gramps28
    Router Royalty

    You can always sign up for the Paramount offer using a different email to create a new account.  That's what I had to do when I signed up for the free Tmobile plan

  • A13's avatar
    A13
    Network Novice

    Try logging in to your Tmobile account directly from your website and not the tmobile app. Then scroll down to look for "Manage  add-on's" (hint:it has a wrench icon next to it). Then scroll down to "Services". The paramount plus should populate there. You can I click on the box when you are ready to unsubscribe. Then scroll down to continue. ¡Buena suerte!

  • By unchecking the box will it cancel subscription? There is not an option to cancel anywhere on Paramount+ or on TMobile manage accounts. If I click on Manage Paramount Plus>Manage add-ons; it loops me back to this same screenshot page.