Forum Discussion
How do I contact T-Mobile legal department?
Exactly what the title says. I was wondering how to get in contact with T-Mobile law team. I tried to get them to email it to me because I have a disability and they refuse to. They said they couldn....
usually the only contact with them would be from your lawyer to them..pretty sure they dont deal directly with customers.
hyderhaddad wrote:I need to speak to legal Department Representative for a fraudulent charge $288.69 and signature.
I was told by T-Mobile technical support lady that the REVVL 5G phone is totally free of charge please listen to our phone conversation on January 17 and January 18 2023
Please if you can provide me with your department email. Gracias
My Name is Dean H
My address is Knoxville, TN
email: z*******@gmail.com
My phone number is: (865)***-****
My Account Number is: 987******
todays date is: March/6/2023
Hey there. We never want anyone to feel confused or frustrated when they are getting a new device especially when it is on a promotion. This should be an exciting time. We don't have access to account information or call details here through the Community, but if you can explain a little more about what happened I would be happy to help make more sense of what is going on.
Our legal department does not have an email address or a customer line at all. If you wanted to reach our legal team specifically, you would have to go through your lawyer. I'm sure that our customer support team could help figure things out, so you don't have to find or pay for a lawyer for this charge. You can call 611 and talk to someone, you can reach out to our Customer Relations team at the P.O. box listed in our Contact page, or you can direct message us on Facebook or Twitter by scrolling down to the bottom of this page and clicking the icon for the social media of your choice.
