Forum Discussion
How do i get someone to help me with billing issue?
Ever since we switched to T-Mobile a few months ago, our bill has been incorrect. We have spent countless hours on the phone with various T-Mobile representatives and nobody seems to be able to help...
you can also contact them through one of their social media platforms like Facebook or Twitter..this lands you with tier 2 support over the call in tier 1 support agents.
either choice contact them through their messenger..not on their home page.
Vsquires66 wrote:I have had this company for over a year and my Bill is never the same either. I have 4 lines I haven't changed anything on my account. And like you nobody can explain why my Bill is always different.
Have you looked at the bills to see what the difference are? Then you can see what the charges are and call Tmobile. One of the users might be charging apps to the account.
