Forum Discussion
How do i get someone to help me with billing issue?
Ever since we switched to T-Mobile a few months ago, our bill has been incorrect. We have spent countless hours on the phone with various T-Mobile representatives and nobody seems to be able to help...
you can also contact them through one of their social media platforms like Facebook or Twitter..this lands you with tier 2 support over the call in tier 1 support agents.
either choice contact them through their messenger..not on their home page.
I have ALL of my lines blocked to where NOBODY CAN do charging apps. Plus I have filled a claim 6 months ago and it still hasn't been resolved on a phone that was damaged and someone stole the card and put it in a different phone so they WON'T REPLACE THE ORIGINAL PHONE. YES I HAD INSURANCE ON THE PHONE. This company is horrible to work with.
