How do I handle this 360 situation?

IrisNM wrote:

I dropped my phone in the sink and i’m sure it got soap in it, i saw that i have 360, does that mean i can bring it in and replace it at no cost?

Appears you are covered, but for repair or reduced cost on a new phone.

https://www.t-mobile.com/support/devices/protectionandlt360andgt-and-device-protection

Device accidentally dropped in water? Covered!

In-store, walk-in repair for eligible devices.

Te indicaremos el monto exacto que pagarás por el dispositivo de reemplazo y no pagarás el costo total de reemplazo de un dispositivo.