Forum Discussion
How do I remove an old credit card from my T-Mobile wallet that I don't have access to anymore?
As the title says, how do I remove old credit/debit cards (or for that matter bank accounts) from my wallet on my T-Mobile profile that I no longer have access to, since it is asking me for the complete card number when I click on the delete icon (the trash can).
¡Gracias de antemano!
Sign into the app or your MyTmobile account, go to autopay and remove the card, I just did this last week.
Customer Care can remove it for you by calling 611. If you have another card on file. Set the other card to the default payment and it will then allow you to remove the old card.
I have 2 bank accounts where just one should ever be used. How do I remove the other one? It's a liability to have it sitting there; it's a real account just cannot be used for ach or eft payments.
Have you tried contacting Tmobile support using messenger on one of tmobile's social media platforms like Facebook or Twitter to see if they can help you they also are a higher tier of support.
