how do i see or listen to my voicemail online

this feature is CONSTANTLY broken.  And have complained to t-mobile MANY times about it.  In past they've "eventually" fixed it.   A couple of weeks ago, I tried to access my voicemail exactly in the manner given (click on phone and get voicemail).  Nothing showed even though I knew had voicemail.  Contacted support AGAIN, put in a ticket.  Nothing got fixed.  Today I click on same thing and is broken even worse.  Click on voicemail button and get page saying can't resolve page.

Apparently t-mobile does not care about people who use this feature.  Even the support guy tried to give me ways to retrieve to voicemail when not at phone.  Gave me phone numbers but didn't work for t-mobile prepaid and don't think any were even 800 like numbers.   I finally had to hunt around on my own to find a solution.    But when at a place that you have to pay for a long distance call (i'm at a hotel right now), I cannot get my voicemail without having the phone in any easy way.

thumbs down to t-mobile on this one.

That would be nice if it worked, but there is no PHONE at the top of the page, so it fails at the first step.

htghtg wrote:

Si eres el titular principal de la cuenta, puedes revisar y administrar tus mensajes desde tu computadora:

 

Visita Mi T-Mobile y ingresa  a tu cuenta.

 

Haz clic  MÓVIL en la parte superior de la página.

 

In the list along the right, click Check Voicemail.

 

En la nueva página que se abre, tienes varias opciones:

     Listen to a message: Click the play button just to the left of the message.

     Take action on a message: Simply check the box to the far left of one or more of the messages. Once a message is checked, you can delete,      mark as unread, download, etc.

     Forward a message to an email address: Click Send as email to the far right of a message, add the email recipient in the To box, and then click      Send e-mail.

 

 

Hola, miraclesveda!

You'll want to sign up for Correo de voz visual (VVM) in order to start checking them online. Once you've successfully done that, you can start managing/downloading your voicemails online and in the application on Androids.

Si eres el titular principal de la cuenta, puedes revisar y administrar tus mensajes desde tu computadora:
Visita Mi T-Mobile y ingresa  a tu cuenta.
Haz clic  MÓVIL en la parte superior de la página.
In the list along the right, click Check Voicemail.
En la nueva página que se abre, tienes varias opciones:
     Listen to a message: Click the play button just to the left of the message.
     Take action on a message: Simply check the box to the far left of one or more of the messages. Once a message is checked, you can delete,      mark as unread, download, etc.
     Forward a message to an email address: Click Send as email to the far right of a message, add the email recipient in the To box, and then click      Send e-mail.

HTGHTG

Recursos:

• T-Mobile Visual Voicemail - Android Apps on Google Play
• Correo de voz visual (VVM)​
• Mi T-Mobile

I have multiple lines under my account.  Is there a way for me to check all other lines' voicemail?  Right now using the steps described above I can only see the voicemail from my primary line not the ones from other lines.

After you click "Phone" from the tabs at the top, you should see a box in the upper right with your phone number.  Click the box and the other numbers on the account will appear in a drop down box.  Just select the number that you want to hear.

when I click on check voicemail -- I do not see a list of messages.   But on my phone I have messaged on my voicemail.

Hey there @magenta6623436, are you when you say that you have messages on your voicemail, do you mean when you call in or are you using the Visual Voicemail app on your phone?

I have a visual cue on my iphone saying I have a VM message.  I can click that and see all my new and old messages and play once that I want. But when I can my iphone from a landline I cannot go to voicemail and I cannot see the list of VM messages on my-tmobile computer app

* I can also listen to VM from my landline phone.  But I cannot see the list of VM messages on my-tmobile computer app

Hm, very interesting!  You might want to reach out to care to ensure that your Visual Voicemail feature has been added to your line of service.  This is not something that is visible on your my.t-mobile.com, but an Account Expert will be able to see it.  If it needs to be added, you will need to restart your device and give it at least 2 hours to provision on your account.