Forum Discussion
How to Activate Samsung watch LTE
I need to activate a Samsung watch LTE
Just got the problem resolved. The message had been that the network
couldn't be set up from this device... So I took it to a T-Mobile store and
had a great manager who figured it out. We needed a device to activate the
cell network. We popped out the sim from my phone, put it in his Samsung
phone, went through the process, got the network activated, put the sim
back in my phone. Just re-paired it and it's all good. It's crappy that
it wouldn't set up. These should come already set for the network so that
they just need to pair it and customize it. But it's working now. Jay at
my local T-Mobile store was awesome and determined to solve this puzzle!
Seems to be doing exactly what we'd expected!
Alrighty, terribly sorry about that- I had no idea that this watch would be so different from the previous versions! I certainly agree that there needs to be more updated information about the new watch.
I am curious about a couple of things, though- when you say that T-Mobile couldn't get the eSIM recognized, I'm not sure what you mean by that. Did they receive an error message when they attempted to activate the eSIM on your Data with Paired Digits line? Was there any mention of the EID? This is a number located on the original box that is used to activate the eSIM. Also, the ICCID and the SIM are the same number, are you saying that your watch has nothing in the space at Settings>About Watch>Device? I ask because we did have another fellow whose eSIM/ICCID was missing or blank in his settings.
I realize you have spent a ton of time trying to get the watch up and running and I know you're very frustrated. Again, I'm sorry for assuming that the watches would be similar to set up.
