Forum Discussion
How to Activate Samsung watch LTE
I need to activate a Samsung watch LTE
Just got the problem resolved. The message had been that the network
couldn't be set up from this device... So I took it to a T-Mobile store and
had a great manager who figured it out. We needed a device to activate the
cell network. We popped out the sim from my phone, put it in his Samsung
phone, went through the process, got the network activated, put the sim
back in my phone. Just re-paired it and it's all good. It's crappy that
it wouldn't set up. These should come already set for the network so that
they just need to pair it and customize it. But it's working now. Jay at
my local T-Mobile store was awesome and determined to solve this puzzle!
Seems to be doing exactly what we'd expected!
Dullblade wrote:@kronikole@magenta10419802and other trusty and intrepid explorers going where no man (or woman) has gone before.
I love reading these stories and realizing it's not just me. The way the forum is set up also leaves a lot to be desired. T-mo, you could do better than this. We are all relying on your good will as we ferret our way through this system of lack of proper signage, documentation, and software. This thread is over 3 years old, but I hate to say it , still relevant.
Today is Oct.1, 2021. I thank God I did not have to go through what most of you had to do. But it is still very far from seamless and intuitive. You do not need the 'Digits' app. You need the Samsung Wearables app and then another Samsung app piece of software for the SS watch 4, which is comparable to the latest Apple watch coming out later this month or so.
The t-mo documentation at this point is better. But I do not think every step is totally spelled out. I am assuming the SSwatch 4 device should be able to communicate with any/every other device of any brand as long as they are all connected to the internet in some way. The watch functions as kind of an access point to one of your phones and uses it as a base. The watch is not a standalone device which is not made clear by anyone. Its number is never used, but is like a number assigned to a hotspot device, used as an indentifier in their system, as far as I can tell.
You do most everything from your mobile phone with/thru the Samsung Wearables App. Your phone must 'find' and 'recognize' the watch first, and then you can jig with the settings, AND it is much easier to do that on your phone, not on the tiny format of the watch. I may be crazy, but I keep two phones going, and having or being able to leave one at home (as a backup and a spare) and just use the watch would seem to offer some utility, but I wish someone along the way had properly explained how this all worked. I am going to play with this thing for a couple of more days before I decide to return it. thanks for the use of the hall.
I hope the person who wrote this knows she isn't alone. I found this 3 year old thread because there have been 3 software updates to the Galaxy watch 4 that apparently T-Mobile hasn't LTE hasn't gotten - so I have a feeling as long as there's a t mobile and smart watches this will remain relevant. Also glad I'm not the only one who is baffled by the 'digits' as well. The guy at my store was trying to explain what he finally conceded makes no sense. They have the app or service called digits but also refer to (in guides and troubleshooting) the phone number assigned to the watch in order to link to the phone as 'digits' but the digits for the LTE watch apparently don't have or don't need the actual digits app and if you attempt to do things through the digits app you will likely end up being billed for something. So there's the digits app, the digits service and the word digits - "any of the numerals from 0 to 9, especially when forming part of a number." Which are all related... Sort of. If they were all people the far enough apart that they could legally get married but they may not wanna have kids.
Come on T-Mobile! At least pretend you don't want to be the inbred child of the phone services world!
