Forum Discussion
How to find support chat transcript (they lied to me)
Two days ago I had a support chat (desktop, not mobile) with a rep who supposedly helped me by waiving a requirement for a promotion. She told me everything was set and that within 48 hours I'd recei...
Everytime I used chat they ask if I want to save a transcript and stated they don't save them but since this basically a user to user forum with some TMobile support that doesn't have account access so I suggest you contact TMobile support using messenger on one of their social media accounts like Facebook or Twitter.
