Forum Discussion
How to fix significant delays of messages sent using the email to SMS service?
Sprint customer here. About a month or 2 ago, I started noticing that some messages sent using the email to SMS service can be significantly delayed. I've seen messages delayed up to (and possibly ...
I actually (think I) solved this problem by working around it. I switched from using email-to-text to an AppleScript that tells the messages app on macOS to send the SMS.
My only concern there is that my phone may need to have either a WiFi or data connection in order for the SMS to be sent, which makes it no better than an iMessage, but from what I’ve heard, the ability to send/receive SMS without a data connection is going away with the decommissioning of the 2G network anyway.
This article explains what is happening (in my case my home security intrusion alerts are never delivered), and even says “The e-mail to text gateway is a legacy system that may eventually be decommissioned in the future.”
It also says “Hay una variedad de compañías respetadas independientes que ofrecen servicios de mensajería en la vía sancionada que quizás puedan ayudarte. We recommend you reach out to Kaleyra, Infobip, Sinch, Vibes Media, Twilio, or Cisco directly.”
What it doesn't say is that, as far as I can tell, each one of these services sends messages via a (programmatic) API or a web interface. There is no email-to-text interface available (you cannot just send your message to somewhere other than tmomail.net)
So, if your messages are generated by your home security, or other, system then the developers of those systems need to add capabilities to utilize the “paths” that T Mobile accepts.
It will not be simple to switch. If you are relying upon T Mobile to deliver SMS/MMS texts to your phone you should probably be looking elsewhere, or convince your system's developers to add additional SMS/MMS delivery methods.
