I absolutely despise T-mobile now.

T-mobile lied to me. I am a new customer. I compared T-mobile, Verizon, and ATT last month. T-mobile promised me the world. Part of that was a $200 rebate that I should get. Customer service says that I don't qualify for the rebate. I called the store back (Montgomery, Alabama), they said, again, that I would get the $200. Customer service said they would escalate to issue and call me back. They called 9:30 pm and wanted a password, then told me again I would not get the $200 that the store committed. I don't think their right hand knows what their left hand is doing. I definitely know they can't both be right. I'm going back to ATT.