I absolutely despise T-mobile now.

After less than twelve months away from my original carrier ( that was so much better in every respect ) I regret switching 100%! I absolutely HATE T-Mobile. I have had three (including the NEW access point) home wireless internet devices replaced. They all stop working nearly daily, or sometimes two. Must be rebooted in order to reconnect manually (unplug and plug back in). Support states (I have excellent signal) the issue is a tower upgrade. Same thing has been told to others in this community. I don't believe it for a second. I am promised better service and it never happens. I feel lied to, and have absolutely no faith in this company to improve anything at all. Support is useless. Get a discount, and nothing is fixed. Discounts for poor service is not the answer. Lies are not the answer. Never ending "upgrades" are not the answer. Offering services and then removing them is not the answer. I can no longer purchase T-mobile home internet at any address in my entire state. Why? Well, by the example of MY service… T-mobile should not be selling this garbage anyway. I am currently looking for another service. Going to the local cell phone stores all weekend until i find someone that I CAN be happy with. Probably back to AT&T since they were great for over a decade for me. I only switched because I did not like the upgrades they were making interfering with my service for a month. Boy, did I have it GREAT and didn't know it! A month!? HA! Dumbest thing I ever did switching...