Forum Discussion
I do not see Live chat on tmobile website?
I would like to chat with customer service via tmobile website. I clicked on contact us and all I see is "chat" but nothing to click on to start a conversation.
¡Hola!
Great question and thanks for reaching out! The live chat link is only active during live chat hours of operation, and when there is enough availability for a live chat rep! Looking at the Contact Us Page right now, the link appears active as of my posting time! Community-2153
-Lauren
Absolutely ridiculous that you can't get support LIVE CHAT, text or email -- from one of the world's largest cell phone service providers, no less. Call or snail mail are your only options. JFC...
