Forum Discussion
I do not see Live chat on tmobile website?
I would like to chat with customer service via tmobile website. I clicked on contact us and all I see is "chat" but nothing to click on to start a conversation.
¡Hola!
Great question and thanks for reaching out! The live chat link is only active during live chat hours of operation, and when there is enough availability for a live chat rep! Looking at the Contact Us Page right now, the link appears active as of my posting time! Community-2153
-Lauren
usually you must sign in up top right where it says “My account” and if chat is available it’ll be listed in there..
or contact TMO through Facebook or Twitter..this starts you with tier 2 support over the call in tier 1 support agents.
