Forum Discussion
I Feel Cheated and Deceived with T-Mobile lies and false advertisement.
At kiosk inside Costco had checked and verified if I qualified for the free line offer and they signed me up after saying that I did qualify. But T-Mobile kept charging me every month for that addit...
I will be leaving once my Good Faith credit from them is gone. Long story shortened, I was promised a certain price in store if I switched. This was a insider discount with 3rd line free and a BOGO line. After months and 13 pages of screenshots to prove all of this I get a supervisor that tells me they cannot override the system to match what I was promised because a store rep used a code that was already used too many times. So I have hometown discount instead of what I was promised with no free lines again as promised and because they cannot fix their system, meanwhile trying to for months to do so, she decided to try and make me happy with a $810 credit that I would be saving yearly if I had what was promised. This is only for the first year then I will be paying $810 more a year.
I took the credit but once its gone so am I and my 8 Lines!
I will never step foot back in their stores or use the service ever, ever again. This bridge has been burnt and everyone will know how I feel about T-Mobile.
