Forum Discussion
I was promised a third line for free and didn't receive it.
Hi. I joined T-Mobile last week with my family on a Magenta® MAX 55+ program. Among the various conditions that we were offered, we were told that if we move with three lines, the third line will be ...
We just migrated from Sprint to T-mobile on December 6th, 2021. We were told Magenta 55 Max would be $90 a month third line would be free. We were only upgrading my 7 plus phone due to 5G then assistant manager Gentry told my husband he and my son should up grade from 11 to 13 Pro as well because it's free to do so. Now the second bill has come and we're over $191 a month way higher then when we were with Sprint. We had all phones paid off now we're being charged for phones and a line that we're all suppose to be free. This company is a complete SCAM ! Lots of lip service and nothing seems to be given in writing.
extremely unhappy I’m contacting NY attorney general office.
