Forum Discussion

jorfanakos's avatar
jorfanakos
Newbie Caller
Hace 6 años

Incoming numbers appear as international numbers

Feb 21, 2019 - We are seeing a problem for the last few months where local / US numbers are appearing as international incoming numbers. The issue seems to appear only on our T-Mobile iPhones. The other family iPhones / my colleague iPhones with different carriers using the same current 12.1.4 iOS don't have this issue.  It does not seem to make a difference if the incoming caller in my contacts or not, nor does it make a difference if they are in my contacts and their number has  +1 at the front  or not .... most of my incoming calls from local US numbers and/or in my contacts are all appearing as international inbound calls.  For example I live in 610 area code and calls are coming in as +61 Australia.

Any one having this problem?  Any suggestions?  Can T-Mobile comment?

  • After everything you've described, I think the ticket is the best bet. You could try removing/readding the existing contacts this happens with but I understand this wouldn't account for the numbers that aren't saved in your list. We'd need our engineers to continue to investigate this further after looking over your tickets.

  • adamw's avatar
    adamw
    Network Novice

    Same issue here. T-Mobile, get this sorted out please.

  • From my friend in the 925 area code in the San Francisco Bay Area whose number is stored in my contacts.

    The most recent of many examples. 

  • MonarchX's avatar
    MonarchX
    Network Novice

    Just encountered this issue. US 408 number reconfigured as +40 Romania. I realized several previous calls were also mis-identified as international from countries. This started when switching to T-mobile about a year ago. Clearly NOT an Apple issue as I've always had iPhones and never had this problem. Just FYI since this thread is 4+ years old. Still happening March 2023.  

  • Blyvk's avatar
    Blyvk
    Network Novice

    This just started happening on my phone, I am using an android, Motorola Power 8, what is the fix?