Forum Discussion
International Wifi Calls
I am trying to understand this. i was on an international call for over 3 hours. I thought since it was a WiFi call I would not get charged expensive international rates. After my call, I received a text that my call cost me $636.00.. That's $3 a minute charge. I think that is kind of outrageous for a WiFi call. Is this standard in the industry?
I just want to understand this practice. if they call me do I get charged the same or is it free because I am the one who answered the call?
Help me understand how this all works to see if I need to pursue other avenues to communicate with friends abroad I have made over the years.
Thank you for your time.
tmo_stan wrote:
If you're in the US and use Wi-Fi calling to call internationally, you are still subject to your plans long distance charges. When you're outside the US, you can use Wi-Fi calling to call back to the US for free.
Incoming international calls are treated the same as any other incoming call, they are included in your plan.
There is a feature called Stateside International Talk that you can add on your plan for $15 a month that gives you free or discounted calling to other countries. Here's a link to the feature that lets you check if the countries you're calling are included:https://www.t-mobile.com/coverage/international-calling#check-rates
I am still charged for Wi-fi calling even with statside international talk .. interesting
It is not clear and different answers from different representatives..
when there is no plan .. asking us to enable plan.. if we already have plan then they say it will not cover for wi-fi calling
making loop holes to make money
nishanaga wrote:
I am still charged for Wi-fi calling even with statside international talk .. interesting
There are some calls that Stateside-International does not cover or only discounts.
