Forum Discussion

vj11's avatar
vj11
Newbie Caller
Hace 3 años

Is there a charge for turning on 4k UHD Video under "Set Media Preferences"?

We have Magenta Max and we saw this setting for 4K ultra streaming under "Set Media Preferences" that was off. When I turned it on I got a text saying thanks for purchasing 4k Ultra.

Is there a charge of it?

  • BobT's avatar
    BobT
    LTE Learner

    No, I have Magenta Max 55+ with 2 lines and have it enabled on both lines - never a charge despite the confusing text messages sent when enabling or disabling it. It's as advertised for Magenta Max. Have spoken with support and repeatedly request that they correct the message for Max subscribers.

    P.S. While I’ve never streamed any actual 4K UHD content, the setting does appear to yield better overall quality (Full HD when streaming to my TV) whenever bandwidth is available to support it; and the 1080p option is more frequently available from the content providers when it’s enabled.

  • vj11's avatar
    vj11
    Newbie Caller

    Wonderful….thanks for the info.