Forum Discussion
Turn off Wifi?
I just added mesh wifi to my T-Mobile home internet and now I get great 5 GHz signal everywhere in my house. I'd like to turn off the wifi on my G4AR gateway and use the dedicated mesh as the primary router but can't find a way in the app or website to do this (I figure the T-Mobile gateway will run better with the wifi off -- less heat, less wifi channel interference, etc). Does anyone have an easy fix? Thanks folks!
Had the same question when I started using the service. Download the app called HINT. That will turn it off and also hide the SSID.
- RPAChannel Chaser
SamuiDog wrote:
I got the HINT app from Google Playstore and now have access to turn off the wifi (although I haven't tried it yet). I'm pretty disappointed though the T-Mobile has decide to lock down the gateway to this extent and I'm leery of relying on a third party app for such access (not a comment on the app itself it's just that T-Mobile could do something to break this without warning or the app could become unsupported).
I'm going to have to think about whether to keep this service going forward based on these issues. Hopefully someone from T-Mobile reads these comments.
TMHI updated the firmware, after I already used HINT to turn off WiFi Radios and hid SSID. Nothing broke, G4AR is now even faster with the update firmware.
- pgreyTransmission Trainee
Pentiumii wrote:
Thank you so much. with the combined information I have been able to turn off the radios and fairly confident that I can turn them back on. I purchased the flint to invoke failover with two data inputs. I have a ton to learn about the flint, but I believe it will be awesome once I can get vpn working. I had so many radios on from the two sources, the flint, and then my orbi that I was gettin a ton of interference.
Yeah, in general you want one "system" of radios, with multiple APs like that. Ideally, they should be the same vendor so that roaming works, between them, and tuned for signal strength, such that they only overlap at about 60 or dBm.
Not having them set up this way will cause strange client behavior, as your client devices try to sort out which of the many concurrent signals are the best one, which can be a series of failures, basically, if there are overlapping strong signals. You'll want to tune both the 2.4 and 5GHz radios, separately/per-AP, for the best possible performance. There are many great YT videos on AP tuning, for reference.
- RPAChannel Chaser
Had the same question when I started using the service. Download the app called HINT. That will turn it off and also hide the SSID.
- Rich_GNetwork Novice
I used the Hint app also. They have some great UTube videos on how to add a router also.
- copz1998Connection Curator
@Robert.M , here is the link to the HINT Control app: https://github.com/zacharee/ArcadyanKVD21Control . You can also search for it in the Apple App Store and Google Play Store.
Here is a Mac tutorial (Windows is very similar): https://youtu.be/DJbaWv3ceLU?si=lC-67CGtVjBwUsk3
- Robert_MNewbie Caller
Thanks, I'll give this a go.
- SamuiDogNewbie Caller
I got the HINT app from Google Playstore and now have access to turn off the wifi (although I haven't tried it yet). I'm pretty disappointed though the T-Mobile has decide to lock down the gateway to this extent and I'm leery of relying on a third party app for such access (not a comment on the app itself it's just that T-Mobile could do something to break this without warning or the app could become unsupported).
I'm going to have to think about whether to keep this service going forward based on these issues. Hopefully someone from T-Mobile reads these comments.
- Robert_MNewbie Caller
i watched the video but it seems the HINT app has not been tried with the newest G4AR gateway (with external antenna ports). Not to worry everything seems to be working ok with the gateway wifi still on. Thanks though!
- RPAChannel Chaser
Robert.M wrote:
i watched the video but it seems the HINT app has not been tried with the newest G4AR gateway (with external antenna ports). Not to worry everything seems to be working ok with the gateway wifi still on. Thanks though!
I used it on my G4AR. Worked great. WiFi is completely turned off and SSID is also hidden. Gateway runs cooler and less WiFi interference with my Mesh Network system.
- PentiumiiNewbie Caller
I know this is old but hoping someone is still around.
I downloaded hint on my iPhone and found the place to disable wifi. There was a giant warning about needing a wired connection to enable wifi if I want it back.
Can someone tell me what a wired connection would look like? My MacBook Air doesn't have a wired internet connection. I have a windows laptop that does have this connection but not sure how I would be able to log into the g4ar from there and use hint to enable wifi.
Is there a exe file that loads hint onto the windows laptop, and do I just run an ethernet cable from the laptop to the wan slot on the g4ar?
Many thanks. I am using a flint 2 router and want to turn off all other wifi signals, I believe they are causing interference.
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