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crackjackx's avatar
crackjackx
Roaming Rookie
Hace 4 años

Issues with In-flight Free WiFi

Recently I found out that to use the free Gogo Inflight I have verify with a text message. However, for the last 4/5 times I was unable to get a text message. My phone was in Airplane Mode and WiFi calling is enabled (and yes Wifi calling works with my device).  When I get on the ground I find all those verification text messages coming in, but now it's too late. The only recourse is to chat with Gogo Inflight CS, and if you're lucky get a promo code from them.

Anyone else having this issue?

  • Wow, this started 7 months ago & I get the same catch 22.  Enter texted number for inflight wifi, that can only be received on the ground!

  • This happens to me every time I fly. I have a galaxy s21 and don't receive the access code texts until my flight is over. 

    I tried turning wifi on and off and nothing works. Anyone come across a solution yet?

  • crackjackx wrote:

    Recently I found out that to use the free Gogo Inflight I have verify with a text message. However, for the last 4/5 times I was unable to get a text message. My phone was in Airplane Mode and WiFi calling is enabled (and yes Wifi calling works with my device).  When I get on the ground I find all those verification text messages coming in, but now it's too late. The only recourse is to chat with Gogo Inflight CS, and if you're lucky get a promo code from them.

    Anyone else having this issue?

    Yes, my wife's phone always has issues connecting even though all settings are correct as described above.  What normally works is rebooting her iPhone, and also "forget this network", and then rejoining the Alaska Air WiFi.  Hope that helps!