Forum Discussion
Limit data usage
Folks, Looking for a way to block data usage at certain times for my kid. We have unlimited data, and he uses it late into the night. Yes, I know the old fashioned way of taking the phone a...
Hey, all! We're going through older posts with this feedback and making sure that everyone gets a chance to take a peek at our new family program, FamilyMode, launching today 6/29. You can read our blog about it here and learn more in the Resources list at the bottom: https://support.t-mobile.com/community/community/news-updates/blog/2018/06/27/meet-t-mobile-familymode-the-digital-ally-parents-need -- thank you for sharing your opinions with us!
T-mobile !!
Are you listening to us? You have multiple responses on an obscure internal thread (read as purposefully sought out and people taking the time to log in and respond) demanding a service your competitors have and threatening to leave. Your re-branded "circle" product is easily defeated and adds a significant cost to already high monthly bills. Your current solution is only viable pre-smartphone circa 2004. AND you seem to refuse to acknowledge that controlling our children's device on your service that we buy each month is not a fundamental issue in this era of digital content overload.
Start listening to your customers or lose them!!
