Forum Discussion
Military verification upload not working and keeps erroring
I've tried uploading jpgs,and pdfs using Chrome, IE and the Tmobile Android app from my phone and still no luck. The files are tiny...less than 1mb. The file appears to upload when i attach it ...
Hmm. If you've tried multiple browser types, and file types, it certainly sounds like the issue has to be somewhere on our side.
I would suggest reaching out to T-Force on FB or Twitter to see if they can assist with either the upload itself, or with having a ticket filed to have your upload issues further investigated.
-Lauren
I have been trying for weeks to upload my DD214. I am so frustrated at this point I am about to say forget it and go with another company. I have tried to call support and NO ONE can figure it out!!!!!! I don't even understand why I have to re-verify when military status does not expire. Once a veteran always a veteran. If I don't get resolution i will quit t mobile. I don't understand why there is not another way to get this form to your company!!!!!
