MLB.TV Won't Redeem

I've tried everything. It seems to be a glitch in the T-Mobile Tuesdays app. Clicking the Redeem button does not even get a response. It won't click it just stays on the redemption page and there is no response at all

 I have downloaded the MLB app opened and nothing.  I have the page, picked my favorite team but I have not seen any REDEEM but or subscription information.  What am I doing wrong?

I think I got it now.

I turned my adblocker off and it redeemed but in the app it still says free account. And under subscriptions on my iPhone it says pending. Hrmmmm

jecorbett wrote:

I was having the same problem with a frozen "Redeem" button.  As a FYI, I use DuckDuckGo on iPhone and have disabled the Safari browser in the Settings app (Screen Time → Content & Privacy Restrictions → Allowed Apps).  As DuckDuckGo often does not integrate well with 3rd party apps, I re-enabled Safari, went back to the T-Mobile Tuesday app, and the Redeem button worked.  It appears the adblocker/privacy browser settings may be the primary culprit here.

This is what happened to me also. I didn't have a browser on my phone, because I don't use my phone for the internet, just a few productivity apps.

Just an FYI for iPhone users….. 

I too was having issues redeeming my code until i realized that my Safari broswer was in “private” (incognito) mode and you CANT redeem the code in that mode… 

Just switch your broswer to its default mode and you should be able to redeem with 0 issues

After switching my browser settings, i was good to go!

BTW….. Go SOX, eff the Yankees!!!!

Yes.  Use T-Mobile e-mail address as MLB.TV userID and T-Mobile password.

Before attempting to redeem, a good practice would be to delete the MLB.TV App and reinstall it to eliminate any previously saved usedID/password.

I had no problem redeeming and downloading the app, but I can't see any games. It says free subscriptions under my log-in. Frustrating, but I'll check with t-mob as soon as possible since none of the posts here have helped. I still love t-mob, though. 

Bm1q wrote:

I turned my adblocker off and it redeemed but in the app it still says free account. And under subscriptions on my iPhone it says pending. Hrmmmm

I'm having the same issue any updates? Or anything I can do to fix my issue 

phalpern wrote:

I had no problem redeeming and downloading the app, but I can't see any games. It says free subscriptions under my log-in. Frustrating, but I'll check with t-mob as soon as possible since none of the posts here have helped. I still love t-mob, though. 

I had that issue until I deleted the MLB App, reinstalled it, and then went through the redeem process again.

I also had to delete and reinstall the MLB App on my Chromecast streaming device. It seems as though the T-Mobile subscription does not work with old versions of the App.  On Apple TV, the App must have updated itself.