Forum Discussion
My trade in lost at the store
The phone was traded in in Camp Hill, PA and all documents were sent electronically. The locate my phone feature was forced off at the store. The phone credit was never applied to account and it wa...
you will need to contact TMO either through calling in or the more preferred method would be through Facebook or Twitter since those land you with a higher tier support compared to the call in agents.
yeah the store isnt the one that kicks out the credit..once its received at the warehouse and then inspected you get the credit..with that being said though one would think it would have been received at the very least at their warehouse..
