Need to turn off Data at night for kids phones

i think it might have to go with the VPN.. not sure maybe turn on the VPN  as your phone may be doing opposite of what you want.  I had this similar issue and i think i deleted the vpn and reset my network connections but I'm not sure reach out to the vpn maybe.  also apps on phones have a lot of permissions such as staying connected and whatever they say in their clauses;! hope you get it fixed.  

Juan-

When I go through all the steps to disable my daughter's data, there's a warning from T Mobile saying I am only able to suspend/turn data off twice per year. And there's a second warning about it affecting my plan and I could be charged more. Have you run into problems with turning their data off more than a couple of times? 

scoop wrote:

I'm switching to AT&T as soon as my agreement is up.  AT&T has a super easy way to toggle data on and off for any phone in the account.  With T-mobile, it's a huge pain!

Do you know if Verizon offers anything similar?

We've been with TMobile for 15 years.  I love TMobile and their new "un-carrier" way of supporting their customers.  But this issue will be the one that makes me switch. The family controls only work for turning off voice and text which is useless for most parents these days.  The real harm is having access to the internet when they should be sleeping.  This is a big problem for parents these days.

I've tried their family controls a few times over the past 2 or 3 years and it just doesn't work for stopping data.  If AT&T seriously has this figured out I will have to switch.  And it is a shame because I love TMobile otherwise.  If someone from TMobile can respond and tell me they are working on it would change my mind. 

There should be an option within your account to turn off data.  I don't believe this can be set to a schedule, but you should be able to do this within your my.t-mobile.com account under usage.  If you choose to do this though, you also have to consider they might be able to use WiFi from your home or a neighbors to still connect during the time you disable their data.  

Unfortunately the only way to truly take data away is to take the phones away for that time period. As syaoran posted they will still have access to wifi.

AngS wrote:

Juan-

When I go through all the steps to disable my daughter's data, there's a warning from T Mobile saying I am only able to suspend/turn data off twice per year. And there's a second warning about it affecting my plan and I could be charged more. Have you run into problems with turning their data off more than a couple of times? 

You don't want the suspend option, I think you aren't doing it right.  Don't click on 'Suspend a line temporarily'.  Keep scrolling down and click on 'Manage add-ons'. 

Juan F wrote:

...

Juan thank you so much for posting this. 

I find it completely insane that they now offer parental controls, and they only allow us to limit voice and text message times. Kids today don't call each other or and they do most of their texting through apps.  The main one we care about is data and we can't setup a simple schedule to keep kids off the data at night...ridiculous.  

Juan F instructions helped turn off data for my daughter's phone.  I do want to point out it takes about 5-10 mins for turning on and off.

JamesAlan65 wrote:

This solution, unfortunately, did not work for me. I selected my own phone as a test case, went through all the steps, the account indicates that I have no data, but… I still have a cellular connection and can still create a hotspot. I can't explain that. It's frustrating as I was hoping this solution would work. Any insights? Thank you.

Did you figure this out?