Forum Discussion

sdgzasdfhbsxfdg's avatar
sdgzasdfhbsxfdg
Network Novice
Hace 3 meses

No Payment Confirmation Email...

What happened to my payment confirmation emails?

 

What happened to my “T-Mobile: Reminder:” text messages.

 

Are you trying to force customers to go elsewhere? If so, you're doing a great job!!

  • syaoran's avatar
    syaoran
    Transmission Titan

    Those should still be working normally.  I got my last oayment confirmation e-mail and text and I also get a text when my bill posts to the account.  You might want to double check your settings in your my.T-Mobile.com account, make sure the email hasn't gone to spam, and make sure you haven't accidentally blocked the shortcode that you get those texts from.