Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
Same problems continue here. Wife told me this afternoon she tried to call me twice from a few miles away and it told her I was out of the calling area. Of course, I was sitting at home like usual. That's a variation on going straight to voicemail. Reinforces my thoughts that it's some routing issue where it can't find our phones to give us the call. Would also explain delayed SMS; the message is held til the network can find your phone,
I am going to file a complaint with the FCC. Legere is a good CEO and once he receives some complaints from the FCC, I expect he'll put enough resources on it to get it fixed. Only problem I see is the form has limited categories of problems and ours are not in it. Will try anyway. Suggest others do also.
https://consumercomplaints.fcc.gov/hc/en-us/requests/new?ticket_form_id=39744
