Forum Discussion
No se reciben llamadas y los mensajes de textos se demoran
Hi all, trying to find a resoultion to this issue that's been happening for the past 5 months. My phone is an unlocked HTC u11. Randomly I will not receive calls when I have full bars. No borra...
We know it's super important to get calling and delayed messaging issues like this resolved. Issues like those can be caused by another of issues but we do have some troubleshooting steps you can follow that'll help. Nuestra No se puede llamar, llamadas interrumpidas y otros problemas de llamadas is the best place to start for resolving issues with incoming calls going directly to voicemail. You can use our Solución de problemas con mensajes de texto for some helpful steps with delayed messages. If you're using a Non-T-Mobile device, you'll want to place your SIM into a T-Mobile supported device to see if the issues continue. If they only happen only in the Non-T-Mobile device, a last resort will be resetting the phone. For T-Mobile branded devices, please follow the steps in the links above, and Community-2153 and have our Team of Experts or T-Force team to file a Trouble Ticket. Thanks everyone.
George S wrote:Same issue … I see the reply is marked as resolved two years ago but it’s not.
At random, even though the phone shows it is connected, people calling me will get in the voice mail, and I won't get any notice somebody has called neither the ring nor a voicemail message for hours. I changed the sim, I restarted the phone, spoked with the technician - same thing. Looking for a solution got me here only to see people had similar issue even two years ago.
switching on either WI-FI calling or VoLTE seems to fix the issue. It will be great if technicians suggest those options before making users factory reset their phones.
I have an unlocked LG G6.
What do you mean by switching on Wi-Fi calling fixes it? Do you mean toggling it 'resets' the problem or that leaving it on prevents the problem from happening? Thx
