Forum Discussion
One PLUS Plan - Can't Enable HD Video
Hi, I've been trying to enable HD video over LTE with no success; the page simply tells me the line is not eligible, despite being on One PLUS. I chatted with a rep who had a tech assist them ...
Thanks for posting this. This issue is related to what our engineers are already working on. Sorry, there's currently not a workaround I can give but our team's getting this taken care of as quickly as possible.
So essentially, we are paying extra for a service we aren't getting? guess I'll just keep track of how long it takes to fix and ask to have it credited for every month I didn't have the service I was paying for. Not much else we can do I guess.
