Forum Discussion
One PLUS Plan - Can't Enable HD Video
Hi, I've been trying to enable HD video over LTE with no success; the page simply tells me the line is not eligible, despite being on One PLUS. I chatted with a rep who had a tech assist them ...
Thanks for posting this. This issue is related to what our engineers are already working on. Sorry, there's currently not a workaround I can give but our team's getting this taken care of as quickly as possible.
Wow it's odd to see that this was an issue 2 years ago. I just recently switched to T-Mobile a few months ago and I've been having this problem ever since. As of June of 2021 this problem is still not solved. Countless hours speaking to support through Twitter and over the phone going into T-Mobile stores speaking to Netflix and the problem still is not fixed. Wtf am I paying for??? Already regret switching to T-Mobile. I will be switching to Verizon as soon as possible.
