Forum Discussion

magenta7401327's avatar
magenta7401327
Network Novice
Hace 6 años

Paid for wrong number

I paid my bill, but realized it was the wrong number. It was off by one number. I'm on a fixed income and can't get more cash, if i had to pay it twice over. Can i get a refund?

  • You'll wanna Community-2153​ and speak with our Care folks. We have a process for misapplied payments we can try to resolve this for you.

  • syaoran's avatar
    syaoran
    Transmission Titan

    How did you manage to pay the bill for a different number?  I think the chances of you being able to recover that is incredibly slim to none.  If you paid it in-store and have a receipt, then that would be your very slight chance.  Otherwise, you are out of luck more than likely. 

  • You'll wanna Community-2153​ and speak with our Care folks. We have a process for misapplied payments we can try to resolve this for you.

  • Bwwilkie's avatar
    Bwwilkie
    Network Novice

    I accidentally paid off my galaxy 4 classic watch my phone number is 346-284-7928. My email is bradw24961@gmail.com.  I really need my money refunded and stay with my regular plan